To cancel Axis Bank Credit Card application, you can call their customer care at 1860-500-5555, send an email request to their official address creditcards@axisbank.com, visit any Axis Bank branch and submit a cancellation request, or cancel the pending KYC verification process, which will automatically decline your application.
Let’s discuss how to cancel an Axis Bank Credit Card application in detail.
As an Axis Bank credit card holder, there may come a time when you need to cancel your credit card application or close your existing credit card.
Whether it’s due to personal reasons or dissatisfaction with the service, this guide will walk you through the different methods and requirements for canceling your Axis Bank credit card application.
1. Via Customer Care Call
You can initiate the cancellation process by contacting Axis Bank’s customer care. The numbers to reach out to are 1860-419-5555, 1860-500-5555, or 1800-233-5577/1800-209-5577/ 1800-103-5577.
Be prepared to provide the necessary details for identity verification. Make sure to note down the card termination request number for future reference.
2. Email Request
Another method is to send an email to Axis Bank requesting the cancellation of your credit card application. You can send your email to premium.cards@axisbank.com or creditcards@axisbank.com.
Ensure you include all relevant details in your email to facilitate the process.
Here is the Email Draft you use for the Axis Bank credit card application.
Subject: Request for Cancellation of Credit Card Application - [Your Name]
Dear Axis Bank Team,
I am writing to request the cancellation of my recent credit card application (Reference No: XXXXX).
Personal Details:
- Full Name: [Your full name as per bank records]
- Date of Birth: [Your DOB]
- Contact Number: [Your registered mobile number]
- Registered Email ID: [Your registered email ID]
Due to [state your reason], I have decided not to proceed with the credit card application at this time.
I kindly request you to stop any further processing of my application and confirm the cancellation at the earliest.
Thank you for your prompt attention to this matter.
Best Regards,
[Your Name]3. In-Person Visit to the Axis Bank Branch
Visiting an Axis Bank branch can be a viable option for those who prefer a more direct and personal approach. Here’s how you can go about it:
Step 1: Locate Your Nearest Axis Bank Branch
Use the Axis Bank branch locator tool available on their website or app to find the nearest branch. Simply enter your city or pin code to get the details of the closest branches.
Step 2: Prepare Necessary Documents
Before heading to the bank, ensure you have all the necessary documents with you.
This may include your Axis Bank credit card, valid identification proof, and any other documents associated with your credit card.
Step 3: Visit the Branch
Once you have all your documents ready, visit the Axis Bank branch. Be sure to follow any COVID-19 safety protocols that might be in place.
Step 4: Request for Credit Card Application Cancellation
Upon reaching the branch, approach the customer service desk and express your wish to cancel your credit card application. The representative will guide you through the necessary procedures.
Step 5: Fill Out the Necessary Forms
You may be required to complete a form to formalize your cancellation request. Make sure to carefully read and understand all the terms before signing.
Step 6: Collect the Acknowledgement Receipt
After submitting the form, make sure you receive an acknowledgment receipt or reference number. Keep this safe, as it will serve as proof of your cancellation request.
Step 7: Follow Up
After a few days, follow up with the bank to ensure your cancellation request is being processed. You can do this either by calling Axis Bank’s customer care or visiting the branch again.
4. Cancel Pending KYC Verification
If you have applied for an Axis Bank credit card and your KYC verification is still pending, there’s another method to cancel your application. Simply cancel the KYC verification process, whether it’s physical verification or video verification. To do this, when contacted by the Axis Bank representative for the KYC verification appointment, you can inform them of your decision to cancel the credit card application.
Once the verification process is canceled, your application will automatically be declined.
This method is particularly effective if you’ve decided to cancel your application shortly after applying and before completing the KYC verification.
It saves time and simplifies the process, as you won’t have to wait for the credit card to be issued before initiating a cancellation.
